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measures of effectiveness water and environmental industry recruitment

updated February 2007

Benchmark

Axis Measure

Industry Measure

Interview To Hire Ratio

An indicator of process quality, understanding of job brief and candidate quality

2 : 1

> 3:1 suggests clients are interviewing unsuitable candidates

Percentage Of Jobs Filled

(Closure Rate)

An indicator of opportunity cost, client relationship quality and effectiveness

78%

< 70% indicates that consultants are not generating revenue for more than 1/3 of their effort

Percentage Of Jobs That Fall Over Within Guarantee period

(Fall Over Ratio)

An indicator of process quality

2.5%

Should be close to zero,

> 10% would be regarded as unsatisfactory

Proportion Of Exclusive Assignments

An indicator of client relationship strength, perceived value of service and delivery

86%

For a low volume boutique business > 70% would be satisfactory

Resumes Submitted To Interview Ratio 

An indicator of process quality, understanding of job brief


1.6 :1

> 2:1 indicates that more than half the candidates presented are not being interviewed.

Top performing consultants know that every resume submitted should lead to an interview.

 

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